FAQ

Most frequent questions and answers

Yes, Dibora sells both retail and wholesale online.  Retail Customers who purchase online and there is a local Dibora Stockist in their area, the sale will be given to them. Dibora believes in being loyal to their stockists.

Dibora does not have a minimum order quantity, you can order as much or as little as you like.

Dibora Freight Charges are as follows:

WHOLESALE – FREE SHIPPING ON ORDERS OVER $300 (AUSTRALIA ONLY)

WITHIN AUSTRALIA (for Starter Kit Freight Charges please see further below) 

Standard Post         –           $12.00

Express Post           –          $15.00

STARTER KITS (WITHIN AUSTRALIA)

Standard Post         –          $20.00

Express Post          –          $25.00

NEW ZEALAND

Standard                 –         $35.00

Express                   –        $45.00

RETAIL – FREE SHIPPING ON ORDERS OVER $100 (AUSTRALIA ONLY)

Standard Post         –        $8.00

Express                   –       $12.00

All orders are despatched from Head Office within 24 hours of receiving payment Monday – Friday.  

A tracking number will be emailed to you once your parcel has been posted out to you.

Dibora rrp prices range from $15.00 – $49.00.  Please contact Head Office to discuss further.

Providing you place regular orders Dibora will NOT supply to a store in the same suburb as you.  If, however, you do not place regular orders then Dibora has every right to approach another business in your area. 

Yes, after placing an order your store will be listed on the Stockist tab on the website.  Also if you tag Dibora in on your social media posts we will share on our Dibora Social Media pages to promote your business.

Simply click on the Become a Stockist tab at the top of the website and fill out the form, alternatively fill out the form that appears via a  pop up box on your desktop when visiting the website.  Once Dibora has received the form and checked that they have no other stockists in your area you will be registered.  Upon registration you will receive login details via email.

Currently Dibora ships within Australia and also to New Zealand and the United Kingdom.  Please note you are responsible for any duties to be paid in your country upon arrival of your order.  For any enquiries re: other countries please email: [email protected]

Yes, it is completely safe.  Dibora website is completely secure and has a current SSL certificate installed.

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